Inspired by the “Big Fast Results” methodology successfully applied by Malaysia, Operation Phakisa – from the Sesotho word meaning “hurry up” – aims to fast-track the delivery of priorities outlined in the country’s National Development Plan.

Key to this will be a series of “laboratories”, or work sessions, in which teams of experts and stakeholders conduct intensive planning at a practical and detailed level in order to deliver complete, signed-off action plans for presentation to Cabinet.

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